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If things go wrong

The College & the Association takes extremely seriously any reported cases whereby a student or staff member at the college feels discriminated, harassed, bullied, or victimised. In any case whereby these charges are brought, the College will implement a full investigation of the incident(s) and resolve the situation quickly and sensitively.


Where a person(s) are found to have breached this policy, either students or staff, formal disciplinary procedures will be followed, and where necessary reported to local authorities including the police.


Students wishing to report any incident can do so via the Colleges Complaints Procedures, details of which are in the Student Regulations. 


OCA recognises its important role in protecting the safety and wellbeing of its students, staff and any visitors.


If you have concerns for yourself, or someone you know, we want to help as best we can. We know it isn’t always easy to share this information, but it is important that you do.

Whatever your concerns or circumstances, you will be listened to, and your concerns will be taken seriously.

If you are concerned that a child/young person/vulnerable adult is in possible IMMEDIATE danger – including risk of suicide, please take action to ensure their safety by contacting the Emergency Services by telephoning 999, or 112 if outside the UK.


Then email details about the incident to


If you cannot send an email, call Tel +44(0)1226 978619 and leave a message. The Safeguarding Team will contact you during standard business hours. 


How to report a concern

If you are concerned that there is an immediate risk of harm to a person(s) contact emergency services on 999 if in the UK or 112 if outside the UK. After this, please submit a concern through our online referral form, or send all information via email to

If you do not believe there is an immediate danger, please submit a concern through our online referral form. Or you can send your concerns via email to to review. You can also book an appointment with an adviser on OCA Learn, or call 01226 978619 to speak with a member of staff or leave a message.

All contacts are during standard OCA Business Hours which are Monday to Thursday 9am – 5pm and Friday 9am – 4pm, GMT.

If you are concerned about the risk to a child/young person/vulnerable adult outside business hours and expert advice is needed, or you wish to discuss this outside of OCA, you can contact the local Children’s Social Care or Adult Social Services. Alternatively you can contact:

• NSPCC Helpline 0808 800 5000 Mon- Fri 8am – 10pm or 9am – 6pm at the weekends
• Domestic Abuse Helpline Tel 0808 2000 247, 24 hours a day

If you do this, please also submit through our online referral form or email with the information that you have reported.

Student handbook

The Student Handbook is where you can find advice and guidance to get the most out of your studies. It will also signpost you to relevant sections and information in other areas to help you with your studies. It is hosted on OCA Learn and you will need to be signed into your OCA account to access.

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